TRAI launches MyCall App to report the issues of call quality

 TRAI launches MyCall App to report the issues of call quality

“MyCall” app is introduced by Telecom Regulatory Authority of India (TRAI) that helps to report related to any voice quality issues that is poor or any call drops to the TRAI Authority. Presently, MyCall app can be downloaded from Google Play store and it is available only on Google Android platform. Furthermore, this app has user friendly features that help you to provide a detail oriented feedback.

As per this app, a popup will appear for the user after the call ends and enables to rate the call as per the user experience. The caller is provided with the options of rating with the stars and also to communicate where the call was made while travelling, at indoor or at outdoor.

Features of MyCall app Include.

  • Option to find feedback that is map based dashboards on the app.
  • You can also the rate the call later from the history
  • Settings related to data sync.
  • Supports Hindi language.
  • Option provided for the users to mark call as poor network or call dropped.
  • Options also provided for any scenarios like delay in audio, any disturbed background noise
  • TRAI gets instant feedback through this app

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